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Privacy Policy

Privacy Policy

Our Promise to You: Your Privacy Matter

At Slynk.co.in, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, why we collect it, and how we use it to provide you with a great shopping experience.

By using our website, you agree to the terms of this policy.

1. What Information Do We Collect?

We collect information to fulfill your orders and improve our website. This includes:

Information You Give Us: When you make a purchase, you provide us with your name, billing and shipping address, email, phone number, and payment details. We call this"Order Information."
Automatic Information: When you visit our website, we automatically collect some technical information about your device, like your IP address, web browser, and how you interact with our site. This helps us understand how our website is used. We call this "Device Information."

2. How Do We Use Your Information?

We use your information for the following reasons:

To Fulfill Your Order: We use your Order Information to process your payment, ship your products, send you invoices and order confirmations, and communicate with you about your purchase.
To Improve Our Website: We use Device Information to check for potential fraud, analyze how customers use our site, and make sure our marketing campaigns are working well.
To Personalize Your Experience: We may use your information to show you products or promotions that we think you'll find interesting.

3. Do We Share Your Information?

We share your information with trusted third parties to help us run our business and provide our services. We only share what is necessary.

Shopify: We use Shopify to power our online store. They handle a lot of the technical backend. You can read their privacy policy here.
Google Analytics: We use this service to understand how our customers use our website, which helps us improve it. You can read more about how Google uses your information here.
Legal Compliance: We may also share your information if we are legally required to do so by a government authority or to protect our rights.

4. Your Rights and Choices

We believe you have the right to control your personal data.

For Our Customers in India (as per the Digital Personal Data Protection Act, 2023):

Right to Access: You can ask us for a summary of your personal information that we hold.
Right to Correct and Erase: If your information is incorrect or incomplete, you have the right to ask us to correct or update it. You can also request that we delete your information.
Right to Grievance Redressal: If you have a complaint about how we handle your data, you can contact us, and we will do our best to resolve it.